Gemscale Troubleshooting

home_cmp_classic-mbc010_hbtn #180 G50 Scale G100 Scale D55-D125 Scales M50 Scale D500 Scale Help!  It Broke! Contact Us Gemscale Technology

aclarule

I get stable readings alright, they're just not the right ones.

aclarule

What symptoms do you see?

GoButton #676 The scale calibrated to 50.00, but subsequent readings with the calibration weight on are in error by more than +/-.01
GoButton #541 The scale calibrated to 50.00, but subsequent Numbers when weighing gemstones are in error by more than +/-.01
GoButton #371 Numbers are in error by +/-.01 only
GoButton #445 The numbers will not make sense. There are gross changes, especially taking the pan on and off the scale. A reading might be 25.00 once, but put it on again and it might read 23.21 or 27.01. Very frustrating. Very, very rare.

aclarule

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